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Helpdesk & Feedback Helpdesk & Feedback I suggest you ... → Top ideas from the community (120 ideas) add styled text support under review 262 votes · 21 comments add a spell checker under review 248 votes · 24 comments show waveform in the player window under review 137 votes · 8 comments Post a new idea → Recently updated ideas EBU Stl completed Updated May 21, 2019 add the option to change the default font size. completed Updated May 21, 2019 tradução para o idioma português declined Updated July 17, 2020 Knowledge Base Getting Started → How do I install InqScribe? Does InqScribe have a user manual? Are there tutorials for InqScribe? General Troubleshooting Guide Can InqScribe automatically transcribe audio for me? 9 articles → Licenses → How do I enter my license code? Can I transfer my license to a new computer? Do I need to buy separate license for my desktop and laptop computers? Will my InqScribe license work on both Mac and Windows? How long is my license good for? 17 articles → Sales → Do you offer discounts for InqScribe purchases? I am tax exempt. How can I avoid paying sales tax or VAT? Is InqScribe available on CD or DVD? Can I "return" my purchase for a refund? Do you work with resellers? 9 articles → Media → Which media formats can InqScribe play? How do I change InqScribe's Preferred Media Player setting? Why are some play controls (including Shortcuts and Snippets) disabled? What should I do if my file is incompatible with InqScribe? Can InqScribe recognize embedded timecodes? 29 articles → Transcripts → Can I automatically insert timecodes as I type? What is the fastest way to insert timecodes? Why is typing in my transcript so slow? Can I automatically insert a timecode in a series (i.e., every 30 seconds)? Can I use InqScribe in the background while I type in another program (e.g. Word)? Does InqScribe offer spell check? 17 articles → Shortcuts & Snippets → Tips for assigning keyboard shortcut triggers How do I set the number of seconds for skipback? Why can't I use certain keyboard shortcuts with my non-U.S. Keyboard? When I'm typing in Hebrew or Arabic, why does my keyboard switch to English input whenever I insert a Snippet? Why is "Rewind One Frame" not working? 6 articles → Foot Pedals → General Foot Pedal Troubleshooting Tips Which foot pedals can I use with InqScribe? Where can I buy USB foot pedals? How do I set up my foot pedal? Do I have to use a foot pedal? 12 articles → Subtitles & Exporting → What are the different ways to create a subtitled video? Why is the "Save Subtitled QuickTime Movie..." menu item disabled? Advice and tips for creating subtitled QuickTime movies How do I burn or hardcode subtitles onto a video? Why am I getting a 'The document "export.mov" could not be opened.' error when I export a subtitled movie? 23 articles → Final Cut Pro → How do I export to FCP 7 XML? How do I troubleshoot Final Cut Pro XML exporting/importing? Can I use InqScribe with Final Cut Pro X? Why am I getting an "XML Translation was aborted due to critical error" message in Final Cut Pro? How do I create a custom FCP 7 XML Export Template? 6 articles → Troubleshooting → Does InqScribe work with macOS Catalina (10.15)? Why do I get a crash or error message (i.e., "NilObject Exception") when starting InqScribe? InqScribe tells me "beta version has expired" and quits. What do I do? (InqScribe version 2.2.2) Do you offer phone support? Does InqScribe work with Windows 10? 26 articles → All articles → How do I install InqScribe? Do you offer discounts for InqScribe purchases? How do I enter my license code? Which media formats can InqScribe play? How do I export to FCP 7 XML? 154 articles → New and returning users may sign in Sign in prestine Your name Your email address (thinking…) Password Sign in with: Facebook Google Forgot password? Create a password I agree to the terms of service Signed in as ( Sign out ) Close Close Sign in Sign in Sign up Cancel Feedback and Knowledge Base Search Search (thinking…) Reset Searching… No results. Clear search results Contact support Give feedback General feedback for InqScribe 120 ideas Knowledge Base Getting Started 9 articles Licenses 17 articles Sales 9 articles Media 29 articles Transcripts 17 articles Shortcuts & Snippets 6 articles Foot Pedals 12 articles Subtitles & Exporting 23 articles Final Cut Pro 6 articles Troubleshooting 26 articles All articles InqScribe UserVoice Terms of Service & Privacy Policy Your password has been reset We have made changes to increase our security and have reset your password. We've just sent you an email to . Click the link to create a password, then come back here and sign in. Continue...